What is the best Live Support Software for websites?

[MASTALOL]

I am looking for the best live support software for my Internet radio and minecraft website.

It has to be user friendly, yet professional!

has to be REAL TIME!

Easy to set up

and use MySQL Databases... (autosetup)

I am not looking for a chat room... i am looking for a 1on1 support program where users can contact me and other support specialists and provide live support!

#Disscuss?

Please refrain from offtopic posts/and or useless (ex. what is real time? that is what google is for...)
Thanks
- Mastalol

Edit:
also, if possible when you post you opinion on a program, if it has a crack/serial/keygen and it is CLEAN please post a link aswell... also include a virus scan (if OCFH), if torrent make sure to state.

[pallindrome]

Why don't you try OS ticket or phponline ? it is free and easy to setup and use.

[ChattChitto]

Yeah exactly, I had stumbled upon once long ago, I don't remember its name but it was a free PHP script.
You can definitely find something similar to it